State Floodplain Coordinator
Maureen O’Shea, State Floodplain Coordinator
maureen.oshea@idwr.idaho.gov
(208) 287-4928
PO BOX 83720
BOISE ID 83720-0098
Local Floodplain Administrators
- Idaho Local Community Floodplain Administrators – Click here for local floodplain administrators who oversee the program in your area.
State, FEMA and CRS contacts for Idaho
FEMA Map Assistance Center
For questions about regulations and requirements when applying for: LOMAs, LOMRs, LODRs, LOMCs
(877) FEMA-MAP
FEMAMapSpecialist@mapmodteam.com
Map Service Center
View and purchase digital and paper flood maps.
(800) 358-9616
Flood Insurance
FloodSmart Call Center
For consumers who would like a referral to an insurance agent or flood insurance information
(888) 435-6637
For agents who want to enroll in our referral program:
(888) 786-7693
NFIP HELP Center
Handles referrals from FEMA staff, state officials, and policyholders who have underwriting and/or claims complaints/concerns with their Write Your Own carrier
(866) 395-7496
FEMA Lender Compliance Officer (Lena Thompson)
Calls from lenders/banks regarding NFIP policies and lending requirements
(202) 646-3441
NFIP Telephone Center
Answers general flood insurance and claims questions for WYO companies
(800) 427-4661
NFIP Direct Servicing Agent: Customer Service
Answers questions from agents and policyholders who have policies written by independent agents who represent the NFIP Direct
(800) 638-6620
NFIP Direct Servicing Agent: Claims
Answers questions about claims from agents and policyholders who have policies written by independent agents who represent the NFIP Direct
(800) 767-4341
