Official Government Website

Floodplain Management Contacts

State Floodplain Coordinator

Maureen O’Shea, State Floodplain Coordinator
maureen.oshea@idwr.idaho.gov
(208) 287-4928

322 E FRONT ST STE 648
PO BOX 83720
BOISE ID 83720-0098

Local Floodplain Administrators

State, FEMA and CRS contacts for Idaho

FEMA Map Assistance Center

For questions about regulations and requirements when applying for: LOMAs, LOMRs, LODRs, LOMCs
     (877) FEMA-MAP
     FEMAMapSpecialist@mapmodteam.com

Map Service Center

View and purchase digital and paper flood maps.
     (800) 358-9616

Flood Insurance

FloodSmart Call Center
For consumers who would like a referral to an insurance agent or flood insurance information
     (888) 435-6637

 

For agents who want to enroll in our referral program:
     (888) 786-7693

NFIP HELP Center

Handles referrals from FEMA staff, state officials, and policyholders who have underwriting and/or claims complaints/concerns with their Write Your Own carrier
     (866) 395-7496

FEMA Lender Compliance Officer (Lena Thompson)

Calls from lenders/banks regarding NFIP policies and lending requirements
     (202) 646-3441

NFIP Telephone Center

Answers general flood insurance and claims questions for WYO companies
     (800) 427-4661

NFIP Direct Servicing Agent: Customer Service

Answers questions from agents and policyholders who have policies written by independent agents who represent the NFIP Direct
     (800) 638-6620

NFIP Direct Servicing Agent: Claims

Answers questions about claims from agents and policyholders who have policies written by independent agents who represent the NFIP Direct
     (800) 767-4341

FEMA Publications, Forms, and Public-Awareness Materials

     (800) 480-2520

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